Support services

For customers who need support and are experiencing vulnerability

Support services

Below are some helpful services that are available to customers who need support and experiencing vulnerability.

To find out more about the support Hollard can provide visit our customer support page.

Logo 1800Respect Wh
1800 Respect

1800respect.org.au
1800 737 732
 
24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Logo ACON
ACON

acon.org.au
(02) 9206 2000
 
A health organisation offering information, referrals, counselling, advocacy, and practical support for LGBTI people experiencing family and domestic violence.

Logo Better Place
Better Place Australia

betterplaceaustralia.com.au
1800 639 523

Mediation, counselling and support services for individuals and families to help improve relationships.

Logo Beyond Blue
Beyond Blue

beyondblue.org.au
1300 224 636
 
Providing counselling for people experiencing mental illness or poor mental health.

Logo Gambling Help Online
Gambling Help Online

gamblinghelponline.org.au
1800 858 858
 
Counselling information and support for gamblers as well as for their partners and families.

Logo Headspace
Headspace

headspace.org.au
1800 650 890
 
Early intervention for 12 to 25-year-olds experiencing poor mental health.

Logo Health Direct
Health Direct

healthdirect.gov.au
1800 022 222
 
Reach out to speak with a registered nurse or locate a general practitioner.

Logo Ican
Indigenous Consumer Assistance Network (ICAN)

ican.org.au
1300 369 878
 
Online and face to face financial counsellingfor Indigenous people.

Logo Legalaid
Legal Aid

www.nationallegalaid.org/for-individuals

Find details for your state or territory’s legal aid commission.

Logo Lifeline
Lifeline

www.lifeline.org.au
13 11 14
 
24-hour crisis support and suicide prevention service.

Logo Mensline
Mensline Australia

www.mensline.org.au
1300 78 99 78
 
A telephone counselling service available 24/7 for men with relationship or family concerns.

Logo National Debt Helpline
National Debt Helpline

ndh.org.au
1800 007 007
 
A not-for-profit service that helps people tackle their debt problems.

Logo Pwda
People with Disability Australia

pwd.org.au
1800 422 015
 
A national disability rights, advocacy and representative organisation that is made up of, led, and governed by people with disability.

Logo Relationships Australia
Relationships Australia

relationships.org.au
1300 364 277
 
A leading provider of relationship support services for individuals, families, and communities.

Logo Settlement Council
Settlement Council of Australia (SCoA)

scoa.org.au
(02) 6282 8515
 
The national peak body for settlement, with links to various direct services to people of refugee and migrant backgrounds in each state.

Logo Tis
Translating and Interpreting Service

www.tisnational.gov.au
131 450
 
A range of accessible and secure multilingual language services to support our diverse Australian Community.

For more information visit our Accessibility services page.

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Customer support
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Domestic violence
Icon Financial Hardship Gold
Financial hardship
Icon Accessibility Orange
Access services