Financial hardship.
Providing support to our customers experiencing financial hardship
People experience financial hardship for many reasons. It can be hard to pay bills and keep commitments around money. With insurance, this might mean you are struggling to pay your premium or excess after a claim.
We understand that money can be tight at times, and we are committed to providing support if you are experiencing financial hardship.
If you would like to request financial assistance from Hollard, please download our Financial Declaration Form or call us on 02 9253 6600.
Depending on your circumstances, if you are a customer, third-party beneficiary, or an individual we are seeking to recover money from, our support could include the below options.
We encourage you to contact us if you are experiencing financial hardship and we’ll work out what options are available to support you.
Depending on the type of support you need, you may be required to complete a form and provide supporting documents such as bank statements, Centrelink statements, and pay slips.
moneysmart.gov.au
Practical financial advice and tools to help you make informed decisions about managing your money and planning for your financial future.
goodshep.org.au
Financial support, advice and community services to help individuals overcome economic hardship and build financial resilience.
A free confidential service providing expert support and advice to help people manage financial difficulties and information to people who receive large settlements following a claim.
A free legal and counselling service about money matters, including debt and insurance for First Nations people anywhere in Australia.
A free, confidential and independent service for small business owners who are experiencing financial difficulty.
If you are a farmer or a grower, a rural financial counsellor can help you plan for recovery, negotiate with creditors and access professional services.
