Contact us

Find out how to reach us if you have a question or need support

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Complete our
contact form

Our contact form will send your enquiry to the right team so that we can assist you.

Read our Privacy Collection Statement.

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Hollard on your
bank statement

If Hollard or Hollardins appears on your bank or credit card statement it means that Hollard is the issuer of the insurance policy you have purchased through one of our insurance partners.

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SMS messages from
CBA Insurance

If you have a question about the change to CBA Insurance SMS messages, or would like to confirm if a message is from us, please call 13 2423 or visit our frequently asked questions page for more information.

Contact us

Call Hollard Australia

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02 9253 6600
9am-5pm (Sydney time), Monday to Friday

Postal
address

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Locked Bag 2010
St Leonards NSW 1590

Need to make a claim

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View our list of partners and select the brand you purchased your policy through. 

More information

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Make a complaint

View our complaints policy and learn how we can help.


Visit our complaints policy page.

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Accessibility services

Here at Hollard, we know that we serve a diverse community, so it’s important to us to offer every person the right experience for them.  

Find out about our translator and accessibility services.

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Insurance through brokers

Hollard provides personal and commercial insurance products delivered through a network of intermediaries. Please contact your broker for support.

To find a broker visit NIBA’s ‘Need a Broker’ site.

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Support for our customers

Read about the variety of services we offer to customers who are in need of support.


Domestic Family Violence
Financial Hardship
Support Services

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Hollard South Africa

Contact Hollard South Africa through their website hollard.co.za.

Hollard South Africa contact page

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Hollard New Zealand

Visit our Hollard New Zealand web page for more information. 

Complete our dedicated New Zealand contact form to send a message or ask a question.

Repairer network

Interested in becoming part of the Hollard Repairer Network?

Find out more and register your interest by visiting Register Interest Repairer Network

Register interest

 

As a repairer, we understand that occasionally there may be times when you may not be satisfied with the service you have received and are entitled to make a complaint.

Dispute resolution


Change of address


Please be advised, with effect from 18 July 2023, that The Hollard Insurance Company Pty Ltd (“Hollard”) registered business address, and principal place of business, changed to Level 5, 100 Mount St North Sydney NSW 2060. This address updates Hollard’s street address as set out in any Policy Documentation.

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Our partners
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