Hollard Event and Recovery Team.

Support following severe weather events

Hollard Event and Recovery Team 

On ground support

Hollard claims representatives will be available in person at the below locations to assist customers who have been affected by recent severe weather events.

Please note locations and opening times are subject to change – please refer back to this page for current information.

Recovery Centres

Seymour

Venue:
Commonwealth Bank - Seymour branch
76 Station Street
Seymour, VIC 3660

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Date and time:
Wednesday 14/01/26 - Thursday 22/01/26
(Closed on Saturday and Sunday)

9.30am - 4.00pm

No bookings required

Castlemaine

Venue:
Castlemaine Town Hall
25 Lyttleton Street
Castlemaine, VIC 3450

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Date and time:
Thursday 15/01/26
11.00am - 5.00pm

Friday 23/01/26
9:00am - 12:00pm

(Open on Saturday and Sunday)

 

No bookings required

Yea

Venue:
Commonwealth Bank - Yea pop up branch
3 Hood Street
Yea, VIC 3717

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Date and time:
Friday 16/01/26 - Friday 23/01/26
(Open on Saturday and Sunday)

8.30am - 4.00pm

No bookings required

Mackay

Venue:
Commonwealth Bank Branch
Mangrove Rd
Mackay QLD 4740

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Date and Time:
Thursday 22/01/26 only
9.30am - 4.30pm

No Bookings Required

Customer support

Find out how to get support if you need it including

Severe weather claims

Information about staying safe, making a claim, and getting up and running as soon as possible after a flood, storm, fire, or other severe weather. 

Claims support

I am a policyholder and need claims support.